Privacy Policy for Individuals Seeking Support
Policy Effective Date: 2023-10-30
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when using our software. Please read this policy carefully to understand our practices regarding your information.
Mental Health Technologies provides several mobile applications for individuals to securely seek anonymous, text-based support from their peer support teams. As a user of our software, your privacy is of utmost importance to us.
TLDR;
Our software requires no login, will not capture personally identifiable information, and is not aware of your location.
To learn more about our privacy policy for the teams who are trained to provide mental health support (peer support teams and peer support program managers),
Information We Collect
When you use Tandem, we do not collect any personal information about you. Our service is designed to be completely anonymous, allowing you to share, connect, and find support without revealing your identity.
How We Use Your Information
Since we do not collect personal information, we do not use your information for any purposes other than to facilitate anonymous connections and communication.
Sharing of Your Information
We do not share any personal information because we do not collect it. All communications within the app are anonymized to protect your privacy.
Security of Your Information
We take the security of your information seriously. We implement administrative, technical, and physical security measures designed to protect any non-personal information we may collect and to ensure that our app is secure and anonymous.
Your Choices
As we do not collect personal information, there are no accounts or profiles associated with your use of Tandem. You are free to use the app anonymously, and you may delete the app from your device at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date," and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed of how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Privacy Officer at privacy@mentalhealthtechnologies.ca.