Program Intelligence

Support large or small communities with best in class peer support program performance intelligence and analytics.

Program Management

Configurable program engagement and case metrics.

Team Management

Track case loads and protect the psychological safety of your peer supporter team.

Peer supporter case load dashboard

Case Management

Monitor, moderate and report on active cases.

Peer Support Case List dashboard

Peer Support Interaction Notes

Capture case notes for every interaction with peers in your community.

(configured based on client and program requirements).

Peer Support Interaction Notes data entry

Anonymous Text Messaging

Monitor and moderate anonymous, one-on-one text messages exchanged between peer and peer supporter using our mobile text messaging app.

(optionally available to clients who offer our peer support mobile app to their community)

Peer Support Request app with anonymous text messaging
Line chart icon representing peer support program tracking functionality
  1. Track

Case loads, peer status, user demographics, nature of interactions, and more.

Pie chart icon representing peer support program performance metrics

2. Measure

Utilization, engagement, performance, impact on population wellbeing, etc.

Award icon representing successful peer support program management

3. Improve

Take corrective action using data collected through tracking and measuring.

Gain insights and controls needed for safe and effective peer support program delivery.